8ambet Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by 8ambet ("we," "us," or "our") in connection with your use of the 8ambet website and platform (the "Platform"). By registering for an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

8ambet acts as the data controller for personal data collected through the Platform. We take our obligations under the Philippine Data Privacy Act of 2012 seriously and have implemented appropriate technical and organisational measures to safeguard your information.

2. Data We Collect

We collect personal data from you in the following categories:

We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless required by law or for responsible gaming purposes (e.g., self-exclusion records).

3. How We Use Your Data

8ambet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 8ambet account, including identity verification (KYC) and age verification (21+ compliance).
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the 8ambet Platform.
• Transaction Processing: To process financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR reporting requirements, and the Philippine Data Privacy Act.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may be at risk of gambling-related harm.
• Customer Support: To respond to your enquiries, complaints, and support requests.
• Marketing Communications: To send you promotional offers, bonuses, and updates about 8ambet — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 8ambet Platform.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 8ambet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the 8ambet Platform and its services).
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, PAGCOR requirements, and tax obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

8ambet does not sell your personal data to third parties. We may share your data in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, banks), identity verification providers, IT infrastructure providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
• Regulatory Authorities: We may disclose your data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other government authorities where required by law or in response to a lawful request.
• Law Enforcement: We may disclose your data to law enforcement agencies where required by law or where we believe disclosure is necessary to prevent or investigate illegal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 8ambet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

We do not transfer your personal data outside the Philippines except where necessary to provide the Platform's services and where appropriate safeguards are in place.

6. Cookies & Tracking Technologies

8ambet uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

We use the following types of cookies:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the Platform so we can improve performance and user experience.
• Preference Cookies: Remember your settings and preferences (e.g., language, display options) to personalise your experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

7. Data Retention

8ambet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, we retain account data for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and applicable AML regulations. Financial transaction records are retained for a minimum of ten (10) years. Where data is no longer required, it is securely deleted or anonymised.

8. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8ambet:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed.
• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the 8ambet Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

9. Data Security

8ambet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 8ambet Platform.
• Secure storage of passwords using industry-standard hashing algorithms.
• Two-factor authentication (2FA) options for account access.
• Regular security audits and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures to address data breaches promptly and notify affected users and the NPC as required by law.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your 8ambet login credentials confidential.

10. Children's Privacy

The 8ambet Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 8ambet Platform, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

8ambet reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users by posting a notice on the Platform or by other appropriate means. The date of the most recent revision is indicated at the top of this page.

Your continued use of the 8ambet Platform following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 8ambet Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with our response.